Refund Policy

Thank you for choosing our The Master Maths and Sciences Tutor services. This Refund Policy outlines the conditions and procedures for requesting a refund.

1. Eligibility for Refunds

Refunds are only available for sessions that were paid for but not yet delivered.
If a session is cancelled by us due to unforeseen circumstances, you are entitled to a full refund or a rescheduled session.
No refunds will be granted for completed or partially completed sessions.

2. Refund Request Process

All refund requests must be submitted in writing via email or our contact form.
Please provide proof of payment and the reason for your refund request.
We will review your request and respond within 7 business days.

3. Conditions for Approval

Refunds will only be processed if the request meets the eligibility criteria outlined above.
If a refund is approved, it will be issued via the original payment method.

4. Non-Refundable Fees

Administrative or registration fees are non-refundable.
Missed sessions without prior notice will not be eligible for a refund.

5. Disputes

If you are dissatisfied with our services, please contact us to resolve the issue before requesting a refund.
We aim to address disputes amicably and promptly.